Professional Development Course

The Feedback Formula

Transform how you give and receive feedback with proven frameworks and psychology-backed techniques. This comprehensive 6-module course reveals why most feedback fails and provides the FORMULA method to make every conversation productive, meaningful, and growth-oriented.

19+ hours content
1,200+ students
4.9/5 rating
LU
Level Up
Professional Development Platform
The Feedback Formula Course Preview
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Improved feedback skills

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Complete Course Breakdown

A 6-module journey designed to transform you into a master of feedback conversations through proven frameworks and psychological insights.

Your Feedback Transformation Begins

Stop dreading feedback conversations and start using them as powerful tools for growth. This isn't about being brutally honest or sugar-coating the truth – it's about mastering the psychology, frameworks, and timing that make feedback actually work.

1

Why Feedback Fails (And Why It Matters)

Discover the three fatal mistakes that sabotage most feedback conversations.

Fatal Mistake #1: The Vagueness Trap
Fatal Mistake #2: The Brutal Honesty Fallacy
Fatal Mistake #3: The Timing Catastrophe
The Real Cost and Promise
2

The Psychology of Receiving Information

Master the art of receiving feedback and build resilience to critical information.

The Four Stages of Receiving Feedback
The Three Types of Feedback (And How To Receive Each)
Your Feedback Triggers (And How to Manage Them)
Building Your Feedback Resilience
The Feedback Mindset Shift
Practical Techniques for Better Reception
Exercise 1: Your Feedback History Audit
3

The Feedback Formula Framework

Learn the proven 7-step FORMULA method for delivering feedback that drives real change.

F = FRAME: Set Up the Conversation Properly
O = OBSERVATION: Share What Your Noticed, Objectively
R = REACTION: Express the Impact or Consequence
M = MUTUAL SOLUTION: Collaborate on the Path Forward
U = UNDERSTANDING: Confirm Clarity and Commitment
L = LATER FOLLOW-UP: Check Progress and Reinforce Growth
A = APPRECIATION: Recognize Efforts and Improvements
4

Difficult Feedback Conversations

Navigate the toughest feedback scenarios with confidence and skill.

When Feedback Gets Emotional
The Five Toughest Feedback Scenarios
Giving Feedback to Your Boss
Peer Feedback
Performance Issues Leading to Termination
Delivering Feedback Across Cultures
When Feedback Doesn't Land
Recovering from Feedback Mistakes
Exercise 2: Purpose
5

Creating Psychological Safety

What Psychological Safety Actually Means
The Four Behaviours That Build Safety
The Feedback-Safe Environment Checklist
Warning Signs of Feedback-Toxic Cultures
Repairing Broken Trust
The Long Game
6

Seeking Feedback - The Underused Superpower

Master the art of actively seeking feedback and build your personal advisory board.

Why People Don't Ask for Feedback
The Strategic Advantage - Seekers
The Art of Asking: The Five Best Questions
Who to Ask: Building Your Feedback Circle
When to Ask for Feedback
What to do with Feedback You Receive
Handling Unhelpful Feedback
Creating Your Feedback Advisory Board

What Students Are Saying

Join thousands who have transformed their feedback conversations and built stronger, more productive relationships.

"The FORMULA framework changed everything. I went from dreading feedback conversations to actually looking forward to them. My team has never been more engaged."

AM
Alex Martinez
Engineering Manager

"I used to avoid giving feedback because I didn't want to hurt people's feelings. Now I understand how to be direct AND kind. Game changer."

PT
Priya Thompson
HR Director

"The psychological safety module alone was worth the price. We've created a culture where people actually WANT feedback instead of fearing it."

JC
James Chen
Startup Founder

"Finally learned how to give feedback to my boss without it being awkward. The difficult conversations module is pure gold."

LW
Lisa Wang
Senior Consultant

"I thought I was good at feedback until I took this course. Turns out I was making all three fatal mistakes. My relationships have improved dramatically."

MR
Marcus Rodriguez
Product Manager

"The seeking feedback module is brilliant. Building my feedback advisory board has accelerated my growth more than any mentor ever did."

SK
Sophie Kim
UX Designer

About The Author

Level Up is powered by a dedicated team of professionals, each bringing deep expertise in their respective fields. From mental wellness specialists and career strategists to leadership consultants and communication experts, our team is committed to creating evidence-based courses that deliver real, measurable transformation.

Every course is carefully crafted by specialists who have spent years mastering their domains. We combine research-backed frameworks with practical, real-world strategies to help you achieve your personal and professional goals. Our mission is simple: provide accessible, high-quality learning experiences that unlock your full potential.

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Evidence-based frameworks and strategies
13,000+ students transformed worldwide
Practical, actionable strategies that work
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